SELECTED WORK
Fragments
ff.studio and Peopletoo with Essex County Council
A research, design and exploration project to create space to think outside organisational structures and think about more effective ways to deal with risks in the community.
Posters available at artwork.ff.studio
How people make sense of their health
Babylon Health
A discovery to answer fundamental questions on people's beliefs about health and their behaviour when seeking care. With the findings, we prototyped and tested opportunities for the business.
1 / 3 Exhibition with guided tours to share research learnings
2 / 3 User segmentation for product teams
3 / 3 Opportunities workshop
Giving people the right care
Babylon Health
A quantitative and qualitative research study to better understand demand for digital appointments and test ideas to improve the experience.
Example of provocations used during research
Explaining devices that learn
GoogleAI, London School of Economics and IF
A design sprint looking at how and when to explain personalisation to people.
Retracing the steps in a model’s training log (IF: CC-BY)
Housing data for good
IF and Homes England
Prototyping new data services that could increase the number of houses built in the UK.
Planning permissions data. (IF: CC-BY)
UK open data catalogue
Government Digital Service
Discovery and Alpha of data.gov.uk to make it easier for government organisations to publish open data and for users to find it.
Testing with users
Making it easier to access public services
Government Digital Service
Prototyping how personal data could be accessed across government to provide better and more secure ways for people to use services.
GDS Data Infrastructure principles
Data and services
In collaboration with Martin Jordan
